Integrations

Staffbase SSO and provisioning for frontline workers

Connect Frontline gives frontline workers secure SSO to Staffbase, provisioning access by role, site and brand straight from your HR system, all without needing a company email address.
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Category
Employee Experience
Integration Type
API
Direction of flow
From Connect Frontline
Sync frequency
Automatic

Access that manages itself, from first shift to last

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Secure sign in for every employee

Frontline teams get into Staffbase without needing a corporate email. Employees activate through a self-serve QR code process, verified against their HR record. Online in under two minutes, without additional IT support.
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No manual provisioning

Joiners arrive on day one with their access to Staffbase already assigned by their role, brand or location. No need to lodge a support ticket, create an account manually or rely on personal email access.
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Access that ends on time, automatically

When someone leaves, their Staffbase access closes with their HR record, across every connected platform, with the change logged and readily available in the Admin Console.

What the integration can and won’t do

Connect Frontline reads employee records from your HR system and provisions access to Staffbase from them. It doesn’t write back to HR, and it doesn’t read what sits inside Staffbase.

  • ISO 27001
  • GDPR
  • Cyber Essentials
  • Independently pen-tested
More on Security

  • Read employee records from your HR system

    Read-only access to employee name, role, site, brand, and employment status.

    Granted

  • Provision Staffbase accounts and manage access

    Create, modify and deactivate user access by role, site, and brand, driven by the HR record.

    Granted

  • Write back to your HR system

    HR stays the source of truth. Nothing Connect Frontline does touches your HR record.

    Not granted

  • Read content inside Staffbase

    Connect Frontline governs who gets in. It has no visibility of what they post, read or do once there.

    Not granted

  • Shared or generic logins

    Not supported by design. Each login belongs to one person and is traceable to their HR record.

    Not supported

Every access event is logged in the Admin Console and is exportable for compliance and audit reviews.

Why IT teams choose Connect Frontline for Staffbase

Identity tools are built for people with corporate email. Connect Frontline is built for everyone else, opening the door to the platforms your teams need to get work done.

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Two ways in, one access layer

Desk-based staff keep their Entra ID sign-in, including across multiple tenants. Frontline teams get a ConnectID. Standards-based, with MFA built into every login.
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Provisioned from your HR system

Joiner, mover and leaver events drive Staffbase access automatically, from your HR systems or CSV. No tickets, no manual steps.
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Every login and event accounted for

Each sign-in is verified against an HR record. Every identity change is logged, visible in the Admin Console and exportable for compliance reviews.
FAQ

Common questions

How do frontline employees use Staffbase without company email?
Connect Frontline assigns each frontline and deskless worker a secure and unique ConnectID. It acts as their SSO into Staffbase and any other workplace platforms that your teams need access to, all without relying on either a company email or personal email.
Can we use Entra ID accounts for frontline workers?

Yes, with some caveats worth considering. In many cases, using an Entra ID licence for a frontline worker costs more than Connect Frontline. It also doesn't offer the same automated provisioning into your workplace platforms, reporting of who's using what, or employee lifecycle management that comes standard with Connect Frontline. Using Entra ID for frontline employees means every manual request, whether it be setting up a new user on Staffbase, resetting a password, or removing access once someone leaves, is an extra ticket that needs to be actioned by IT.

 

ConnectID is built for this exact use case: organisations with large frontline workforces that don't have access to company email and need a secure and reliable method of provisioning access at scale, without exposing themselves to increased risk or compliance issues. Through Connect Frontline, each identity comes straight from your HR data, workers can activate their account themselves via QR code, with the same login covering your entire stack rather than just Staffbase alone.

We already have Microsoft Entra ID, can we keep it?
Yes, if your desk-based staff already have an Entra ID they can still sign in to your workplace platforms exactly as they do today. ConnectID covers everyone Entra ID doesn't. Both are put through the same access layer with one set of admin controls.
How are Staffbase accounts provisioned?
Each Staffbase account is provisioned automatically from your HR data. Connect Frontline reads your HRIS of choice and creates a unique identity and account for each employee. Role and site changes update access on their own, and departures close it down across every connected platform that Connect Frontline points to.
How is the Staffbase integration set up?
Our solution experts work with your IT team to help connect to your HRIS system (or systems) of choice to Connect Frontline. From there, we help configure sign-in and provisioning to Staffbase and any platforms that your teams need access to. You can start by testing with a single site, before rolling out across the rest of the organisation.
How long does rollout take?
Getting Connect Frontline set up with your HRIS and Staffbase can be done in as little as two weeks. Once set up, workers can activate their account via the self-serve QR code process in less than two minutes. 
What does IT have to maintain?
Once HR data is connected, very little manual involvement is required. We’ll help you set up the access rules for account provisioning at the start to make sure the right accounts are receiving the right level of access from the get go. Lifecycle runs on its own and the audit trail builds itself: every sign-in and access change is recorded, exportable whenever a compliance review is required.
How do we change to Staffbase?
One of the big benefits of running identity and access through Connect Frontline and from your HR data is that you're not locked in to a particular platform. Adding in new platforms or replacing existing integrations is a fast and simple process that has no impact on how your employees login. 

Discover more integrations

Connect Frontline brings the same secure identity and access, HR sync and admin controls for all of the workplace platforms your teams rely on.

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