Integrations

Workvivo SSO and automated access for the frontline.

Connect Frontline gives frontline workers secure SSO to Workvivo, using your HR system of choice to automatically provision access for every employee, all without needing a company email address.
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Category
Employee Experience
Integration Type
API
Direction of flow
From Connect Frontline
Sync frequency
Automatic

Access that manages itself, from first shift to last

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Secure sign in for every employee

Frontline teams reach Workvivo without needing a corporate email. Employees activate through a self-serve QR code process, verified against their HR record. Online in under two minutes, without additional IT support.
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No manual provisioning

Joiners arrive on day one with their access to Workvivo already assigned by their role, brand or location. No need to lodge a support ticket, create an account manually or rely on personal email access.
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Access that ends on time, automatically

When someone leaves, their Workvivo access closes with their HR record, across every connected platform, with the change logged and readily available in the Admin Console.

What the integration can and won’t do

Connect Frontline reads employee records from your HR system and provisions access to Workvivo from them. It doesn’t write back to HR, and it doesn’t read what sits inside Workvivo.

  • ISO 27001
  • GDPR
  • Cyber Essentials
  • Independently pen-tested
More on Security

  • Read employee records from your HR system

    Read-only access to employee name, role, site, brand, and employment status.

    Granted

  • Provision Workvivo accounts and manage access

    Create, modify and deactivate user access by role, site, and brand, driven by the HR record.

    Granted

  • Write back to your HR system

    HR stays the source of truth. Nothing Connect Frontline does touches your HR record.

    Not granted

  • Read content inside Workvivo

    Connect Frontline governs who gets in. It has no visibility of what they post, read or do once there.

    Not granted

  • Shared or generic logins

    Not supported by design. Each login belongs to one person and is traceable to their HR record.

    Not supported

Every access event is logged in the Admin Console and is exportable for compliance and audit reviews.

Why IT teams choose Connect Frontline for Workvivo

Identity tools are built for people with corporate email. Connect Frontline is built for everyone else, opening the door to the platforms your teams need to get work done.

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Two ways in, one access layer

Desk-based staff keep their Entra ID sign-in, including across multiple tenants. Frontline teams get a ConnectID. Standards-based, with MFA built into every login.
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Provisioned from your HR system

Joiner, mover and leaver events drive Workvivo access automatically, from your HR systems or CSV. No tickets, no manual steps.
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Every login and event accounted for

Each sign-in is verified against an HR record. Every identity change is logged, visible in the Admin Console and exportable for compliance reviews.
4,000 employees connected to Workvivo, across 16 brands and 12 Microsoft identity environments, with automated lifecycle processes replacing manual provisioning.
FAQ

Common questions

Can frontline deskless employees use Workvivo without company email?
Yes, using Connect Frontline each frontline worker is assigned a ConnectID which they can then use to login to Workvivo, without needing a company or personal email account to verify access. 
Can we use Entra ID accounts for frontline workers?

Yes, however Entra ID accounts for frontline workers cost more than Connect Frontline and don't offer the same automated provisioning and reporting functionality. By using Entra ID for frontline employees every manual request, whether it be setting up a new user on Workvivo, a password reset, or removing access once someone leaves, is an extra ticket that needs to be actioned by IT.

 

ConnectID is our version of Entra ID but for frontline employees. It's built for this exact use case: organisations with large frontline workforces that don't have access to company email and need a secure and reliable method of provisioning access at scale, without exposing themselves to increased risk or compliance issues. Through Connect Frontline, workers activate themselves via QR code, identities come straight from your HR data, and the same login covers the rest of your stack rather than Workvivo alone.

We already have Microsoft Entra ID, can we keep it?
Yes, your desk-based staff can sign in with Entra ID exactly as they do today, including across multiple tenants. ConnectID covers everyone Entra ID doesn't, with both running through the same access layer with one set of admin controls.
How are Workvivo accounts provisioned?
Accounts are provisioned automatically. Connect Frontline reads your HR system (or systems) of choice and creates each identity before the first shift. Role and site changes update access on their own, and departures close it down across every connected platform.
How is the Workvivo integration set up?
We’ll set up your Workvivo and Connect Frontline integration before you go live. We connect your HR data, configure sign-in and provisioning with your IT team. You can start by testing with a single site, before rolling out across the rest of the organisation.
How long does rollout take?
Getting Connect Frontline set up with your HRIS and Workvivo can be done in as little as two weeks. Once set up, workers can activate their account via the self-serve QR code process in less than two minutes. This process has seen many Connect Frontline customers increasing their workplace platform activation rates by 2-3x. The Admin Console also allows you to track account claim rates by site as you go so no one is left behind.
What does IT have to maintain?
Once HR data is connected, very little manual involvement is required. We’ll help you set up the access rules for account provisioning at the start to make sure the right accounts are receiving the right level of access from the get go. Lifecycle runs on its own and the audit trail builds itself: every sign-in and access change is recorded, exportable whenever a compliance review is required.

Discover more integrations

Connect Frontline brings the same secure identity and access, HR sync and admin controls for all of the workplace platforms your teams rely on.

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